Atom School Help Centre

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Atom School Help Centre

FAQs

FAQs

Guidance on scoring, how the algorithm works, FAQs, troubleshooting tips and more!

What is Atom Home?

Why is Atom School free?

What is the difference between Atom School and Atom Home?

Troubleshooting

My homework has not gone live

Why is my student seeing a padlock next to their homework?

I cannot see my student's password on their profile.

Why am I getting an error message when I'm updating my student's password?

My school isn't synced with Wonde. How can I update my classes?

I am unable to create a mock session on Atom.

I need technical support.

I can't add a staff member to our account

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Exams and assessments

What is the difference between GL, CEM and other types of 11 Plus exams?

Can I use Atom for summative/progress assessments?

Understanding scoring

What is the Student Score?

Why do some students receive a higher Student Score than their peers, when they answered fewer questions correctly?

Standardised age scores (SAS)

What are target school scores?

Why is my student’s comparison data unavailable?

Updates to Student Performance Scores

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Behind the scenes - how does Atom work?

How does Atom's adaptive algorithm work?

How do I know that the algorithm is picking the right questions?

Are the helpsheets the same for each child?

Why are my students seeing different questions in a mock test even when the test is non-adaptive?