Troubleshooting

Technical support for you and your clients

• Why is my student seeing symbols instead of words?
• I'm experiencing technical issues on my Tutor Portal. Who should I contact?
• My student is experiencing technical issues on Atom. Who should I contact?
• I'm seeing "Maths Processing Error" what should I do?
• Can I add subscriptions to Atom Home for my students?
• Where can I find teaching resources on the Tutor Portal?