Every student account requires a linked free parent/guardian account to allow the student access outside school hours (0830-1600).
To create or activate their parent portal, parents should have received a unique setup link via email. If they have not received this, parents should follow the steps outlined below.
Once activated, your student will be able to complete the work you have set. You are welcome to share this video. Hover over the video and click "copy link" from the top right.
You can also provide this downloadable PDF guide to parents.
If a parent has already activated their parent account and the lock is still appearing, please advise them to reset their password via this link and this should resolve it.
If your parents have any queries, please reassure them that they can get in touch directly via support@atomlearning.co.uk.