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FAQs
Guidance on scoring, how the algorithm works, FAQs, troubleshooting tips and more!
What is Atom Home?
Troubleshooting
- My homework has not gone live
- Why is my student seeing a padlock next to their homework?
- I cannot see my student's password on their profile.
- Why am I getting an error message when I'm updating my student's password?
- My school isn't synced with Wonde. How can I update my classes?
- I am unable to create a mock session on Atom School.
- I need technical support.
- I can't add a staff member to our account
Exams and assessments
Understanding scoring
- What is the Student Score?
- Why do some students receive a higher Student Score than their peers, when they answered fewer questions correctly?
- Everything you need to know about Standardised Age Scores (SAS)
- What are target school scores?
- Why is my student’s comparison data unavailable?
- Updates to Student Performance Scores