Why is my child seeing a padlock next to their homework?
🔒 Your child will see a padlock next to their homework if your parent account has not been activated.
Activating your parent account is really simple. This downloadable PDF guide will give you step-by-step instructions on how to do it.
Alternatively, you can watch the video guide below:
If you are still having issues after activating your parent account, please reset your password via this link, which should resolve it.
Alternatively, you can email us at support@atomlearning.co.uk where a member of the team will be available to help.