1. Atom School Help Centre
  2. Resources for teachers
  3. Atom Home: how it supports your families

I have families with questions about Atom - where can they get support?

We have extensive resources to support parents with questions about education, exam preparation, Atom-specific queries and more!

  • One of the most useful resources for understanding the platform and for accessing additional free resources is the Help Centre
  • This Quick Guide letter covers our most frequently asked questions from parents. Feel free to download and share it to support your parents. 
  • The Customer Success team can be contacted via support@atomlearing.co.uk and aim to respond to all queries within 4 working hours. 
  • Live Chat is accessible from the bottom right corner of the Atom Learning website during working hours. This gives instant access to a real person on the Atom team!
  • Our Atom Learning Blog gives extensive information on exam preparation, KS2 content, what to expect across different years, and much more. All articles are written by education experts in their field and our own Atom team.